Folded Page
Back to Folded Page

Folded Page

Support

Get help with your journal, account, or subscription.

Effective October 13, 2026 · Policy version 2026-10-v1

Contact Cameron

I'm Cameron Westland, the operator of Folded Page. Email cameron@foldedpage.app for support, refunds, privacy requests, or security reports.

Send the email address you use for Folded Page and describe the problem. Include the error message and the assistant you use if they help explain it. Leave journal text out of screenshots unless I need it to understand your request. Keep login codes, passwords, and payment-card details out of your email.

I use OpenAI Codex to review support messages and prepare replies. I review replies before sending them. See the Privacy policy for how support information is handled.

Connect or disconnect an assistant

Sign in and open Setup for connection instructions. Approve the connection request to give your assistant access to your journal. You need a subscription to save or edit entries.

For Muse, follow the Muse setup guide to install the skill and connect your journal.

Open Account to disconnect an assistant. Disconnecting stops its access to Folded Page. Your assistant provider may still hold journal text from earlier conversations under its own retention policy.

Manage your subscription or request a refund

Folded Page costs US$20 per year and renews each year. Cancel renewal through Stripe from Account. You keep paid access through the end of the period you paid for.

Email me within 14 days of an initial purchase or renewal to request a full refund. Use your account email address and identify the payment. I process refunds through Stripe. A refund ends paid saving and editing access and cancels future renewal.

Download, correct, or delete your journal

Choose Download your journal in Account to export your words, reflections, revisions, and retained trash as JSON and readable Markdown. You can export retained entries without paying to renew. Open Entries to correct your journal.

Your assistant can move entries to trash. You can restore them within 30 days through the website. To delete an entry from active storage before that period ends, use the permanent-delete option in the trash view in Entries.

Choose Delete account in Account to close your account. Export anything you want to keep first. I end access, cancel future billing, and delete your journal from active storage. Backup copies expire on a separate schedule; closing an account does not erase them at the same moment.